CAN/CSA-ISO/IEC 20000-6:18 (R2023) PDF

CAN/CSA-ISO/IEC 20000-6:18 (R2023) PDF

Name:
CAN/CSA-ISO/IEC 20000-6:18 (R2023) PDF

Published Date:
09/01/2018

Status:
Active

Description:

Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems (Adopted ISO/IEC 20000-6:2017, first edition, 2017-06)

Publisher:
Canada National Standard/Canadian Standards - ISO/IEC

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

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Preface:

Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the SCC Mirror Committee (SMC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T).

Scope:

This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation of certification bodies.

A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.
File Size : 1 file , 2.6 MB
ISBN(s) : 9781488316272
Number of Pages : 31
Product Code(s) : 2426463, 2426463
Published : 09/01/2018

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